capital one customer service real person

#CAPITAL ONE CUSTOMER SERVICE REAL PERSON UPDATE#

I received a pre-payment notice but did not receive the digital payment email from EpiqPay?įor Class Members eligible for a cash award, EpiqPay emails were sent out starting on September 28, 2023.That expiration date is November 27, 2023. If you continue experiencing issues and are unable to claim your award, you will be sent a paper check approximately 2-4 weeks after the digital payment expires. Please try to claim your payment from a different device or browser. I am unable to claim my digital payments or am having technical issues.Please include a written request asking that a replacement check be issued and mailed to you, to the Settlement Administrator at: To request a replacement check, in your new name, please void the original check and return it with a copy of the name change document, such as a marriage certificate, divorce degree, court order showing the name change. Once they have been reviewed and the expiration to claim EpiqPay has passed, a check will be mailed to the address on record. Please include a request for a payment re-issue. Please send a copy of the name change document, such as a marriage certificate, divorce degree, court order showing the name change to the Settlement Administrator at: If you received a digital EpiqPay payment: I can’t cash this check /accept my award because my name has changed.Unclaimed digital payments will be issued as paper checks 2-4 weeks after the period to claim the digital payment expires. If you do not want a digital payment, do not claim it. I received a digital EpiqPay payment, how do I request a check payment instead?.Then click your preferred payment method.ĭepending on the method of payment you choose, you may be asked to confirm your selection or provide one or two pieces of information so your payment can be processed.Īfter that, you will receive a small number of interim notifications from our payment partner, letting you know your payment is ‘in process’, and eventually you will receive a link to your payment card, if you chose that as your option.Ĭontact information for our payment partner is available on these notifications in case you experience any issues with your payment. As long as you click the ‘Claim Payment’ link before the payment expiration date listed in your email, the link will take you to a payment dashboard where you can choose your preferred method of payment. All EpiqPay payment and reminder emails contain a ‘Claim Payment’ link. Back To TopĬlaiming your EpiqPay payment is simple and easy. General information about EpiqPay and case-specific information about the payment notification you may have recently received is available on this website. EpiqPay offers individuals who are eligible to receive payments an easy, convenient, fast, and secure way to claim their payments.

#CAPITAL ONE CUSTOMER SERVICE REAL PERSON UPDATE#

How can I update my contact information?ĮpiqPay is the official digital payment platform for Epiq Class Action & Claims Solutions, Inc.How do I still sign up for Identity Defense Services or Restoration Services now that the deadline has passed to file a claim?.When and where will the Court decide whether to approve the Settlement?.How do I tell the Court that I like or don’t like the Settlement?.How do I exclude myself from the Settlement?.Will the Class Representatives receive any additional money?.What did I give up to stay in the Settlement Class?.When and how will I receive the benefits I claim from the Settlement?.How do I file a claim for Identity Defense Services, Out-of-Pocket Losses, or Lost Time?.What happens if there are leftover Settlement Funds?.Will the Settlement include changes to Capital One’s data security program?.How will the Settlement help me deal with identity theft or fraud if it happens?.

Capital one customer service real person